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| Hey Insiders, Welcome to today's Inside AI! Here are the top stories: - Meta to release free code-generating AI software.
- Microsoft AI-assisted article suggested Canadian food bank to tourists.
- Retailers use generative AI to help associates recommend products.
- Our guide to AI tools for legal professionals.
Your thoughts matter to us — don't hesitate to hit reply and share your feedback! If you find this newsletter useful, please share it with your friends and colleagues. Thank you. Beth
p/beth-duckett | |
| 1 | Meta Platforms is gearing up to release free AI software that generates code, competing with similar offerings from OpenAI and Tabnine. "Code Llama" is open-source and could launch as early as next week, according to The Information. More: - Built on Meta's Llama 2 language model, the system can offer automatic code suggestions to developers as they type.
- Companies can use it to create their own AI assistants offering code suggestions.
- Meta also developed CodeCompose, an internal coding tool similar to GitHub's Copilot that has yet to launch to the public.
Zoom out: - Other AI tools with coding abilities include OpenAI's Codex, GitHub Copilot, ChatGPT, and Google's Bard.
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| 2 | | Microsoft has taken down an AI-assisted article that recommended a Canadian food bank as a tourist spot. An AI-written section about the Ottawa Food Bank in the tourist guide read: "People who come to us have jobs and families to support, as well as expenses to pay. Life is already difficult enough. Consider going into it on an empty stomach." More: - Tech writer Paris Marx first uncovered the article, which was titled "Headed to Ottawa? Here's what you shouldn't miss!"
- The author was listed as "Microsoft Travel."
- After The Verge reported the issue, Microsoft senior director Jeff Jones told the news outlet that the issue was the result of "human error."
- According to Jones, the story wasn't published by "unsupervised AI" or an LLM but was created through a mix of "algorithmic techniques with human review."
- The online travel guide appeared on MSN and Microsoft Start, its news aggregator platform formerly known as Microsoft News.
Zoom out: - The incident mirrors a trend of companies relying more on AI-created content, with occasional inaccuracies.
- In January, tech publication CNET made corrections on 41 out of 77 articles that were written with the help of a proprietary AI engine.
- An AI-generated story on Gizmodo recently faced criticism for factual inaccuracies, omissions, and a false chronology of Star Wars films and TV shows.
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| 3 | | Nearly 60% of surveyed retailers are already using generative AI to help their store associates recommend products to customers, as per a new Salesforce report. The Connected Shoppers Report also found that shoppers are most interested in using generative AI to research electronics and appliances. 
What the numbers say: 17% of shoppers have already used generative AI technologies to find product inspiration, according to the survey, which polled 2,400 shoppers and 1,125 retail leaders across 18 countries. Meanwhile, 92% of retailers said they are investing more in AI than they ever have previously as they seek to improve the shopping experience. Where to see the impact: Generative AI is already driving a transformative shift in the retail landscape. Major players like Amazon, Shopify, Newegg, and Mercari have all publicly announced their use of the technology in various ways, such as summarizing product reviews, assisting shoppers, and generating product descriptions for merchants. Overall, the AI in retail market was worth around $4.84B in 2021 and is projected to steadily expand, reaching $31.18B by 2028. Q: Have you used generative AI products like chatbots while shopping online? Share your experiences on our community site here. | | | |
| 4 | | Spotlight on: AI tools for legal work AI software tailored for legal professionals can handle contract review, document drafting, question answering, legal research, deposition prep, and contract analysis — among many other use cases. Here are a few examples on our radar: | | | |
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| 6 | | Weekly roundup — Other top AI stories you might have missed this week: - A study of 14 major language models revealed differing political views and biases based on their responses to 62 political statements. OpenAI's models, like ChatGPT, leaned toward left-wing libertarian, while Meta's models, including LLaMA, showed more right-wing authoritarian views, the research claimed.
- Google is testing out different applications of generative AI, including an AI system that offers life advice to users. The company's DeepMind AI unit is working on generative AI tools for at least 21 tasks, including tutoring and planning.
- An Iowa school system is using AI software to scan and vet books that could potentially be banned from school libraries. The move by the Mason City school board is in response to a new state law requiring books at schools to be "age appropriate" and without "descriptions or visual depictions of a sex act."
- Google's experimental AI-powered Search can now summarize online articles and other long-form content. A new "browsing" feature within Google's Search Generative Experience can create summaries of web pages once they're clicked on in search results.
- According to Gartner, generative AI has reached the "Peak of Inflated Expectations" in its Hype Cycle, which tracks the maturity of various technologies throughout their lifecycles. As per the cycle, current expectations for generative AI are at their peak, but they could soon drop off as excitement fades and it enters the "Trough of Disillusionment."
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| 8 | | QUICK HITS - The AWS Cookbook — packed with practical insights and hands-on examples — is a must-have for your cloud toolkit.*
- AI researcher David Ferrucci, who led the team behind IBM Watson, has secured nearly $60M for his AI startup, Elemental Cognition. Elemental's products, Cogent and Cora, are chatbots for areas like finance, travel planning, and life sciences research.
- Big brands like WPP and Unilever are turning to AI for more cost-effective ad creation. WPP clients Cadbury and Nestlé have already crafted ads using OpenAI's DALL-E 2.
- Meta's Connect event on September 27-28 will include "an in-depth look at new Meta products," including the upcoming Quest 3 headset, as well as "the latest in AI and XR innovation."
- IPOs are a rare chance to invest in VC-backed startups, but this AI company opened its round to retail investors. Invest and learn more about Jurny.*
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INSIDE AI LEADERBOARD (30 DAYS) |
 | AI and technology writer | | Beth is the curator and writer of the AI and Tech newsletters at Inside. With a career in journalism and editing that began in 2007, she has written for publications including USA Today, The Arizona Republic, Arizona Business Gazette, and more. You can reach her at Beth.Duckett@yahoo.com. | | This newsletter was edited by Aaron Crutchfield | |
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