Skip to main content

Virtual care settles into a new normal

The ideas and innovators shaping health care
Nov 29, 2023 View in browser
 
Future Pulse

By Evan Peng, Daniel Payne, Shawn Zeller, Carmen Paun, Ruth Reader and Erin Schumaker

CHECKUP

ReSound Assist Live 2 (Photo: Business Wire)

Telehealth use is down from its pandemic heights, but it remains a popular option for some types of visits. | Business Wire

A telehealth pattern is emerging nearly four years after the Covid-19 pandemic supercharged virtual health care.

Analysis from the research arm of Epic Systems, a health care software company, found that while virtual visits have declined since the initial peak early in the pandemic, usage levels remain well above pre-pandemic numbers.

How so? Using Epic’s electronic records system, the researchers analyzed more than 475 million visits between the second quarter of 2019 and the third quarter of 2023. More than 35 percent of hospitals use the company’s system.

The researchers found that while virtual visits have declined as Covid fears have abated, there’s still demand for telehealth, especially for minor illnesses, routine prescription refills, chronic conditions and, most of all, mental health care.

Mental health care most recently accounted for 36.8 percent of telehealth visits.

By contrast, telehealth visits overall made up only 5.8 percent of total health care visits during the same period.

A chart showing that more than a third of telehealth visits are conducted via telehealth.


Why it matters: Before the pandemic, telehealth comprised a low proportion of visits across all specialties, averaging around 0.2 percent of visits.

Telehealth peaked in the second quarter of 2020, at 31.2 percent of visits, as pandemic restrictions necessitated the use of alternative care delivery options and the Trump administration and Congress eased Medicare rules to facilitate its use.

What’s next? Congress has extended the Medicare rules through 2024.

Lawmakers have also proposed several bipartisan measures to extend and broaden access to virtual care.

 

GO INSIDE THE CAPITOL DOME: From the outset, POLITICO has been your eyes and ears on Capitol Hill, providing the most thorough Congress coverage — from political characters and emerging leaders to leadership squabbles and policy nuggets during committee markups and hearings. We're stepping up our game to ensure you’re fully informed on every key detail inside the Capitol Dome, all day, every day. Start your day with Playbook AM, refuel at midday with our Playbook PM halftime report and enrich your evening discussions with Huddle. Plus, stay updated with real-time buzz all day through our brand new Inside Congress Live feature. Learn more and subscribe here.

 
 
WELCOME TO FUTURE PULSE

Thomas Mountain, N.Y.

Thomas Mountain, N.Y. | Erin Schumaker/POLITICO

This is where we explore the ideas and innovators shaping health care.

Researchers have found a way to use an enzyme that breaks down leaves to dissolve plastic, triggering hope that it could be used on a large scale to boost recycling, the BBC reports.

Share any thoughts, news, tips and feedback with Carmen Paun at cpaun@politico.com, Daniel Payne at dpayne@politico.com, Evan Peng at epeng@politico.com, Ruth Reader at rreader@politico.com or Erin Schumaker at eschumaker@politico.com.

Send tips securely through SecureDrop, Signal, Telegram or WhatsApp.

Today on our Pulse Check podcast, host Lauren Gardner talks with Carmen, who explains why U.S. health experts say the surge in respiratory infections in China is neither a sign of another pandemic nor cause for concern.

Play audio

Listen to today’s Pulse Check podcast

TECH MAZE

Clinic office assistant Joan Vest searches for a patient's mssplaced medical file at the Spanish Peaks Family Clinic on August 5, 2009 in Walsenburg, Colorado.

Doctors are more concerned about digitizing their records than adopting AI, a new poll found. | John Moore/Getty Images

Doctors who work in group practices aren’t obsessing about AI, according to a new poll from a group representing them.

The Medical Group Management Association surveyed 423 group leaders and found they have more immediate concerns.

How so? Asked to list their top tech priorities, a plurality of 35 percent said fine-tuning their electronic health records systems was No. 1.

That computes, the association said in reporting the poll results, given the systems’ potential for reducing doctors’ workloads.

The respondents said they aimed to improve how their records systems communicate with those of other health organizations, including other practices, health systems and insurers.

Coming in at No. 2 with 26 percent was improving patient communications.

The association chalked that up to a post-pandemic need to get back in touch with long-absent patients combined with a shortage of staff to do so.

Electronic systems that reduce “the manual work of handling phone calls, portal messages, scheduling, check-in, checkout and the cadence of outreach for appointment reminders” are in high demand, it said

In third place, 21 percent of the respondents said they wanted to upgrade their revenue and billing systems.

The association attributed that, too, to doctors’ desire to automate work done by staff.

AI was next, at 13 percent, likely because the tech is still nascent for most practices. The association cited polling that only 1 in 10 practice groups use AI tools regularly.

 

DOWNLOAD THE POLITICO APP: Stay in the know with the POLITICO mobile app, featuring timely political news, insights and analysis from the best journalists in the business. The sleek and navigable design offers a convenient way to access POLITICO's scoops and groundbreaking reporting. Don’t miss out on the app you can rely on for the news you need. DOWNLOAD FOR iOS DOWNLOAD FOR ANDROID.

 
 
WASHINGTON WATCH

Reps. Cathy McMorris Rodgers and Frank Pallone sit on a dais during a hearing.

Rodgers and Pallone are interested in a national data privacy standard in light of AI's growth in medicine. | Francis Chung/POLITICO

Leaders of the House Energy and Commerce Committee think Congress might need to set national data privacy standards to account for the data health care artificial intelligence tools vacuum up.

The Republican chairs of the full committee and the health panel, Reps. Cathy McMorris Rodgers of Washington and Brett Guthrie of Kentucky, respectively, said in a statement that they want to ensure “the data that feeds AI is not collected, used, or shared without one’s consent when it may be personally identifiable” and that existing laws sometimes don’t provide enough protection.

What else? Rodgers and Guthrie also said they want to ensure AI in medicine improves patient care and government policy drives innovation toward that end.

AI shouldn’t be used to replace doctors, supplant their judgment or “indiscriminately limit access to care,” they said.

State of play: AI is gaining a foothold in medicine.

Last month, the FDA added 171 medical devices to its list of devices that use AI or machine learning, for a total of nearly 700, and in 2021, drugmakers submitted approval applications for more than 100 drugs and biologics with AI and machine-learning elements, according to the E&C Committee.

Lawmakers discussed the technology’s use in medicine during a hearing of the E&C Health Subcommittee earlier today, at which ranking member Frank Pallone (D-N.J.) said he supported a national data privacy standard.

 

Follow us on Twitter

Carmen Paun @carmenpaun

Daniel Payne @_daniel_payne

Ruth Reader @RuthReader

Erin Schumaker @erinlschumaker

Evan Peng @thepngfile

 

Follow us

Follow us on Facebook Follow us on Twitter Follow us on Instagram Listen on Apple Podcast
 

To change your alert settings, please log in at https://www.politico.com/_login?base=https%3A%2F%2Fwww.politico.com/settings

This email was sent to rouf@idiot.cloudns.cc by: POLITICO, LLC 1000 Wilson Blvd. Arlington, VA, 22209, USA

Unsubscribe | Privacy Policy | Terms of Service

Comments

Popular Posts

💡The most innovative iPhone trick of the year.

Watch the performance: The ULTIMATE every-day carry. Make the physical light on the back of your iPhone come to life and move around. Then hand everything out for examination. This is a wildly innovative idea you have to see to believe.   ...

Breaking News: Top lawmakers strike funding deal, potentially averting weekend shutdown

Breaking News Alert Top lawmakers strike funding deal, potentially averting week...

Cyber Monday digital sales up 9.6% / Walmart launches shoppable video series / Dollar Tree to 'review' Family Dollar stores

Plus, Saks to shut down e-commerce fulfillment center Inside Ecommerce For November 30, 2023 Thank you to our sponsor Today's e-commerce briefing digs into: Cyber Monday's strong YoY sales growth this year Walmart's announcement of its first shoppable video series Saks' plan to shut down a fulfillment center in Pennsylvania Enjoy! Gregory p/Gregory_Bridgman 1 U.S. digital sales on Cyber Monday rose 9.6% YoY in 2023.  Online shoppers made widespread use of mobile buy now, pay later (BNPL) offerings, according to an Adobe Analytics report . More: U.S. shoppers spent $12.4B online on Cyber Monday, up 9.6% YoY. Online sales between Thanksgiving and Cyber Monday rose 7.8% YoY to $38B.  Sales over the Thanksgiving weekend rose 7.7% to 10.3B. BNPL purchases between Nov. 1 and Nov. 27 expanded 17% YoY to $8.3B This month is set to be the biggest ever for installment payment transactions, according to Ad...

Google Alert - Swift

Swift Daily update ⋅ November 28, 2017 NEWS The World's Best Driver's Car Under $18000 Is A Suzuki Swift Sport Forbes What better way to regain the interest of a generation that has fallen out of love with the car than to give it a super hot hatch like the Suzuki Swift Sport? Flag as irrelevant Taylor Swift tops Billboard chart for second week in a row... after breaking record with Reputation ... Daily Mail She broke a personal best record by selling 1.29 million copies of Reputation in the first week of it's release last week. And Taylor Swift has kept the success train running. The 27-year-old singer's latest album has topped the charts for the second week in a row according to Billboard. According to the ... Taylor Swift's 'Reputation' Is No. 1 Again, but Will It Maintain Its Momentum? - New York Times Chart Watch: Ta...

The GOP popularity contest

Presented by New Jersey Coalition of Automotive Retailers: Matt Friedman's must-read briefing on the Garden State's important news of the day Mar 06, 2025 View in browser   By Matt Friedman Presented by  ...

3 new tricks that will fool you... even when you know the secret.

Watch full performances of each trick here, and get fooled 3 times! ! (there are 3 separate videos) https://www.penguinmagic.com/p/16584 "Strong, really fooling ... there is no way it can be reconstructed." - Nique Tan I love these 3 tricks so much. 1. They're virtually impossible to figure out! They're so hard to figure out in fact, that even when you know the secret it's fun to perform, because it feels magical. 2. No sleight of hand . These tricks are super easy to perform. You can comb...

New today: The #1 best selling mind-reading wallet of the year

"This is the best mentalism device I've seen in many years! Bar none." - Steven Palmer TL;DR:  Our most requested upgrade from pros. The best selling mind-reading wallet is now available for the first time in genuine leather for only $59.95 .  It's also available in a new color, midnight blue for only $39.95 We only have 150 genuine leather Razor Wallets, so they'll go fast. No more will arrive before Christmas. Genuine Leather Razor Wallet (only 150 available) https://www.penguinmagic.com/p/16650 ...

Market Outlook 🚀 - Markets on Pace for Worst Month Since March 2020

Wages increase 1% in Q4 2021 Inside.com Part of   Network January 31, 2022 Presented by US Markets Stock Market futures are down slightly  on the last trading day of January, which is on track to be the worst month for U.S. equities since March 2020.  The S&P 500 is down 7% in January and down 8% from its highest point this month.  The Nasdaq is down 12% this month and 15% from its November high.  The current 10 Year U.S. Treasury yield is set at 1.79400% Dow Jones  34,725.47 1.65% S&P 500  4,431.85 2.43% Nasdaq  13,770.57 3.13% Russell 2000 1,968.51 1.93% *Stock Market data as of the last closing bell. Data received directly from the references indexes through ICE Data Services. Do you not understand any of these figures? Check out our explainer.   ...

Ludo, you have 2 new friends

    A lot has happened on Facebook since you last logged in. Here are some notifications you've missed from your friends.       Ludo Maallam             2 new friends               You have new notifications.             A lot has happened on Facebook since you last logged in. Here are some notifications you've missed from your friends.       Ludo Maallam             2 new friends               Go to Facebook     View Notifications             This message was sent to ludomallam@idiot.cloudns.cc . If you don't want to receive these emails from Facebook in the future, please unsubscribe . Facebook, Inc., Attention: Community Support, 1 Facebook Way, Menlo Park, CA 94025         To help k...

📷 Naveed Hussain shared Vijy Kumar's photo

  Ludo, see the post that he shared.           Facebook                 📷 Naveed Hussain shared Vijy Kumar 's photo. 4 June at 21:05   View               This message was sent to ludomallam@idiot.cloudns.cc . If you don't want to receive these emails from Facebook in the future, please unsubscribe . Facebook, Inc., Attention: Community Support, 1 Facebook Way, Menlo Park, CA 94025         To help keep your account secure, please don't forward this email. Learn more.